Mactac®Market
Policies

How to Place an Order
Order Lead Time
Freight Policy
Core Sizes
Roll Length Finishing Policy
Slitting Charges
Rewinding Upcharge
Product Availability
Service Programs

How to Place an Order
  • Log in to MactacMarket.com with your supplied password, review stock and place an order.
  • Have a question on placing a Mactac Market order? Call our Customer Service Team at 1-800-548-3456.
  • Customer Service is available Monday through Friday 8 am to 5 pm EST.

To ensure the accuracy and traceability of your order, please provide the following:

  • Your Purchase Order Number
  • The Mactac® product code of the material
  • The number of rolls for each slit width and length of material.

Your order is important to us. For your convenience, we will send you an order confirmation.
Please review the confirmation to prevent errors.

All prices are listed in US dollars. For Canadian prices based on current exchange rates
call Customer Service at 1-800-548-3456.

Order Lead Time

Standard lead time is three (3) working days. Lead time is subject to change.

Freight Policy

Freight charges are based on the total MMSI volume of your order. Please contact Customer Service for details.

Core Sizes

With the exception of laser and ink jet products, all standard rolls are shipped on 3" cores and wound face out. 6" cores are available in slit roll widths 4" and greater, and must be specified on the purchase order.

  • 6" nonstandard core upcharge is $.02 per MSI.
  • Laser and ink jet products are shipped on 6" cores as standard with no upcharge.
Roll Length Finishing Policy
  • In addition to +/- 10% on overall quantity, roll length may also be +/- 10% of order quantity.
  • Customers may designate "roll length to be exact" if overrun or underrun would cause on-press problems.

Additional splices may be required to meet exact roll length requests.

Slitting Charges

Slitting charges will be applied as applicable based on the original width of the roll and total number of slit rolls. For more details, please contact Customer Service. As a standard, rolls less than 15" will not be slit. Slit tolerance is +/- 1/32". Slits less than 2" on paper products and 4" on film products are not recommended.

Rewind Charges
If your order requires rewinding, a rewind charge will be applied based on the final roll length of each rewound roll. For more details, please contact Customer Service.

Product Availability

  • Material availability from distribution centers is subject to change without notice.
  • Material is in limited supply and will be sold on first come basis.
Service Programs
  • Terms, conditions, material selection and distribution points are subject to change.
  • Terms available for Mactac Market purchases are: Net 30, Credit Card, Cash in Advance.
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To order call 1-800-548-3456 | FAX your order 1-800-233-4293 | E mail MACtacmarket@MACtac.com
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